Shipping Policy

WHEN WILL I RECEIVE MY ORDER?

Though some products may ship quickly, due to the handcrafted nature of our products, please allow 4-6 weeks for order fulfillment. Some products could take longer. 

HOW MUCH DOES SHIPPING COST?

Please contact us for international shipping rates, which will not include customs, VAT and clearance fees. We are not responsible for VAT on shipments to the UK. 

CONTACT STEURER & JACOBY

If you have any questions on shipping please contact us through the link in the top menu. Or email us at info@sj.golf

S&J® Golf Products

1195 7th St. E. 

St. Paul, MN

612-849-3574

Return Policy

Thanks for shopping at S&J®!

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

Unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

PERSONALIZED RETURNS

There are no returns on personalized products or custom choice leather & fabric golf bags. Thanks for your understanding.

RETURN SHIPPING 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

CONTACT S&J®

If you have any questions on how to return your item to us, contact us.

Address

S&J® c/o Torpedo Bags

1195 7th St E

St. Paul, MN 55106

Phone Number

612-849-3574

 

E-Mail:  info@sj.golf